Try as it might, Toyota Motor Corp. can't seem to put its safety woes behind it.
Two weeks ago, the Japanese automaker trumpeted the results of a NASA study that cleared its vehicles of having electronic defects that could cause sudden acceleration.

Visit NBCNews.com for breaking news, world news, and news about the economy



The Toyota settlement is the largest in U.S. history involving automobile defects (Credit: Toyota).
A month after announcing its biggest single recall ever, Toyota has revealed some new quality problems that will force it to make safety-related repairs on another 2.8 million vehicles – including its high-profile Prius hybrid models.TOKYO — Toyota Motor Corp. is recalling 7.43 million vehicles in the U.S., Japan, Europe and elsewhere around the world for a faulty power-window switch – the latest, massive quality woes for Japan's top automaker.
The news could deliver a further blow to the Japanese giant’s image despite having landed atop the latest Consumer Reports Automotive Reliability Study. It also puts Toyota in a position where it again is vying with Japanese rival Honda for the dubious distinction of having the most vehicles of any manufacturer recalled in the U.S. this year.
The newest recall is the result of a water pump problem and a steering shaft defect. These can result in steering problems with a variety of Toyota products using the components. The maker commonly shares parts on numerous models to reduce costs – but that approach risks the possibility of creating widespread recalls if there’s a problem. In this case, two problems may exist on the same vehicle.
The steering shaft defect is involved in the recall of 1.51 million vehicles in Japan and another vehicles sold in other parts of the world and among the most notable models impacted are the compact Corolla and the Prius, the world’s most popular hybrid. About 670,000 of those vehicles were sold in the U.S. between the 2000 and 2009 model-years.
About 620,000 of those vehicles also may be equipped with the defective water pump. That list includes not only the Prius but four other hybrid models, Toyota confirms. Vehicles that may need both parts repaired were sold between 2001 and 2010 in Japan and from 2003 to 2011 in the U.S. and other overseas markets.
Meanwhile, another 10,000 Toyota vehicles are being recalled solely due to the defective water pump.
The new recall comes as a significant setback for Toyota and for a variety of reasons.
Just a month ago the maker – which is on track to again be the world’s best-selling auto manufacturer – announced its biggest recall ever. A total of 7.43 million vehicles were involved, more than a third of those in the U.S., also making it the largest recall in the world for the past 16 years.
With about 3.2 million vehicles involved in just these two safety repair campaigns, Toyota is now chasing Honda as the most recalled manufacturer in the U.S. The smaller maker earned that unwanted distinction last year but Toyota was top of the list in 2010, primarily as a result of the millions of vehicles that were involved in the so-called “unintended acceleration” scandal that led corporate CEO Akio Toyoda to tearfully testify before the U.S. Congress.
The grandson of Toyota’s founder, Toyoda promised to redouble the company’s focus on quality, reliability and safety. And there are clear signs of improvement. It has scored well on a number of recent studies, including the annual reliability survey by Consumer Reports which tallies the results of millions of the influential magazine’s readers. The maker’s three brands, Scion, Toyota and Lexus, topped the chart, in that order.
But CR officials also noted that they do not consider recalls in their results, despite the potential impact on either quality or reliability.
What’s potentially problematic about the latest recalls is the fact that it includes products sold as recently as the 2011 model-year, after President Toyoda began his much-ballyhooed push to correct Toyota’s quality issues.
Despite the potential tarnishing of its safety image, Toyota continues to rack up sales, with the maker forecasting it will near the milestone 10 million mark for the current fiscal year, which ends on march 31. That led to a tripling of earnings during the most recent quarter.
But Toyota does face other problems, notably a boycott in the booming Chinese market that recently les the maker to slightly cut its overall sales forecast for the year.
The recall, announced Wednesday, affects more than a dozen models produced from 2005 through 2010. The power-window switch on the driver's side didn't have grease applied evenly during production, causing friction in the switch and sometimes smoke, according to Toyota.
No crashes or injuries have been reported related to the problem. But more than 200 problems were reported in U.S., and a fewer number of problems were reported elsewhere, including 39 cases in Japan, Toyota spokesman Joichi Tachikawa said.
Recalled in North America are the Yaris, Corolla, Matrix, Camry, RAV4, Highlander, Tundra, Sequoia and Scion models xB and xD, spanning 2.47 million vehicles.
Some 460,000 vehicles are being recalled in Japan. The models are the Vitz, Belta, Ractis, Ist, Auris and Corolla Lumion. The Yaris, Corolla, Auris, Camry and Rav-4 are being recalled in Europe, totaling 1.39 million vehicles.
The sprawling recall also applies to cars in Australia, China and elsewhere in Asia and the Middle East.
Toyota has been trying to fix its reputation after a series of massive recalls of 14 million vehicles over several years.
Before that, Toyota had boasted a reputation for pristine quality, centered around its super-lean production methods that empowered the worker to hone in on quality control. Toyota executives have acknowledged the escalating recalls were partly caused by the company's overly ambitious growth goals.

Toyota is conducting a massive safety recall Wednesday, recalling certain 2009 Camrys and 2009-2011 Venzas for replacement procedures.
Toyota is recalling as many as 70,500 Camrys and 116,000 Venzas are covered by the recall, which focuses on the stop lamp switch. According to Toyota, silicon grease may have gotten into the switch during installation, leading to problems.
In some instances the vehicle may not start, the shift lever may not shift from park, or the stop lights may not work. Warning lamps on the instrument panel should come on, signifying the issue.
Toyota is currently obtaining replacement parts. Owners of the recalled vehicles will be contacted by mail to schedule an appointment with a Toyota dealer to switch out the faulty part at no cost. This replacement should only take 30 minutes.
Also, 495,000 2005-2009 Tacoma trucks are subject to recall to replace the steering wheel spiral cable. Toyota stated there may be friction between the spiral cable and the retainer in the steering wheel spiral cable assembly.
Over time, this friction may damage connectivity to the driver’s air bag. If this connectivity is lost, the airbag could be deactivated, stopping it from deploying in a crash. The air bag warning lamp on the instrument panel will come on.
Toyota is also currently acquiring replacement parts for this recall and owners will be notified by mail in April to schedule repairs.
Toyota affirms that no fatalities have resulted from these faulty parts.
More information can be found at www.toyota.com/recall, or consumers can call (800) 331-4331.
Toyota said in a statement that net income will fall 56 percent to roughly $2.3 billion in the 12-month period ending March 31. Toyota also decreased its projections for operating profits, now expected to fall 57 percent to 200 billion yen. That figure is less than half the 419 billion yen predicted in a consensus forecast from a survey of 23 Reuters analysts. Toyota previously issued a forecast of 450 billion yen in August, but withdrew it last month after the floods in Thailand severed the company’s supply chain to Toyota factories in 10 countries. The automaker said the floods would ultimately cost it 230,000 vehicles in lost production by the end of the business year, and that the disaster was reflected by a drop of 120 billion yen in the revised operating profit forecast.
Now that the waters have receded and workers can get in to assess the damage, recovery of those suppliers in Thailand can begin. Toyota said today it expects Thai production to return to normal this month, and that production in most regions is now moving at full steam. According to Reuters, Toyota is set for record production numbers next year, with its factories playing catch-up to replenish inventories. Despite this, the strength of the yen, now trading at 77-78 yen to the dollar, will make profit recovery difficult. With the yen strong against nearly every other major currency, Toyota, as an export-heavy business, will rake in less profits. Reuters says the strong yen contributed to a drop of 190 billion yen in its revised operating profits forecast. Toyota’s recent announcement that it will export Sienna and Camry models from the U.S. to South Korea helps address this problem, as it sidesteps tariffs and also saves money by building cars in the U.S. Though building cars in other markets is crucial for the automaker now, Toyota has committed to build 3 million vehicles in Japan each year, which would make up roughly 40 percent of its global output. But with more than half of those models destined for export, Toyota forecasts a parent-only operating loss of 530 billion yen, up significantly from the previous forecast of 370 billion.
Reuters reports last month marked a 15-1/2-year low for Toyota stock, which has fallen 18 percent this year. The rising strength of the yen is an issue for all of Japan, being that its economy is heavily reliant on exports. Toyota Chief Financial Officer Satoshi Ozawa has expressed his frustration over the yen, saying at a press conference: “[The revision] is partly because Toyota’s exposure to currency swings is big, but I think it also brought to light the severity of the crisis Japan is in, because the country is founded on its export strength.”


Quote:Summary:
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010-2011 COROLLA VEHICLES EQUIPPED WITH A BLUE TOOTH HANDS FREE DEVICE OR NAVIGATION UNIT AND CERTAIN MODEL YEAR 2011 TOYOTA SIENNA VEHICLES EQUIPPED WITH A OVERHEAD ENTERTAINMENT SYSTEM AND/OR BLUETOOTH HANDS FREE DEVICE. THERE IS A POSSIBILITY THAT THE FRONT A-PILLAR TRIM PANEL RETENTION CLIP MAY HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE AFTERMARKET ACCESSORY.
Consequence:
A DAMAGED A-PILLAR TRIM PANEL RETENTION CLIP MAY ALLOW THE TRIM PANEL TO COME LOOSE AND INJURE AN OCCUPANT IN THE EVENT OF A CRASH.
Remedy:
DEALERS WILL INSPECT THE A-PILLAR TRIM PANEL RETENTION CLIP AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2011. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Notes:
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
REPORTING FROM SEOUL -- In another corporate sputter for beleaguered Japanese automaker Toyota Motor Corp., the company announced Wednesday that it will recall more than 420,000 vehicles in the U.S. in connection with potential steering problems.
The safety recall to replace what the company termed “the crankshaft pulley on the V6 engine” affects 550,000 cars worldwide -- 283,200 Toyota and 137,000 Lexus vehicles.
The problem reportedly affects 38,000 cars in Japan and an additional 25,000 in Australia and New Zealand. In Europe, 14,000 vehicles face recall along with 10,000 in the Middle East and 14,000 in Asia outside Japan.
There have been no reports of accidents or injuries related to the problems, Toyota said in a release from its American headquarters in Torrance, Calif.
If not corrected, the outer ring of the engine's crankshaft pulley may become misaligned with the inner ring, causing noise or a warning signal to light up. The belt for the power steering pump may become detached from the pulley, making it suddenly more difficult to turn the driving wheel, the release said.
Since September 2009, Toyota has issued more than 13 million product recalls in the U.S. alone. With the company facing hundreds of lawsuits, safety experts and industry analysts contend that quality problems could haunt the world's largest automaker for years to come, affecting both its reputation and bottom line.
In February, Toyota announced that it would recall 2.17 million vehicles to correct mechanical defects that could cause them to accelerate out of control.
The latest U.S. recall includes the 2004 and 2005 Camry, Highlander, Sienna and Solara, the 2004 Avalon and the 2006 Highlander HV. The Lexus recall affects the 2004 and 2005 ES330 and RX330 and 2006 RX400h, officials said.
Starting in January, Toyota said, the company will mail owners a notification to make an appointment with an authorized dealer to have their cars inspected once a sufficient number of replacement parts have been produced.
Meanwhile, consumers who detect any abnormal noises are asked to make an appointment to have the vehicle inspected, the release said.
The company urged owners to with questions to visit the company's websites at www.toyota.com/recall or www.lexus.com/recall. They can also contact Toyota in the U.S. at 800-331-4331 or Lexus at 800-255-3987.
RELATED:
Toyota to recall 2.17 million more vehicles
Toyota recalls Avalon sedans, Lexus LX 470 SUVs
-- John M. Glionna
Try as it might, Toyota Motor Corp. can't seem to put its safety woes behind it.
Two weeks ago, the Japanese automaker trumpeted the results of a NASA study that cleared its vehicles of having electronic defects that could cause sudden acceleration.

But any hope that its biggest safety crisis was finally over dissolved Thursday, as Toyota announced that it would recall 2.17 million additional vehicles to correct mechanical defects that could cause them to accelerate out of control.
All told, Toyota has now issued more than 13 million product recalls since September 2009 in the U.S. alone. With hundreds of lawsuits pending, safety experts and industry analysts contend that quality problems could haunt the world's largest automaker for years to come, affecting both its reputation and bottom line.
The new recalls are "certain to revive consumer concerns about a safety issue the company has strived for a year to minimize," said Bill Visnic, senior analyst at automotive website Edmunds.com, adding that the news could further hurt Toyota's sales and market share.
Under pressure from the National Highway Traffic Safety Administration, Toyota said Thursday that it was initiating two new recalls and expanding an existing recall to address defects that could cause accelerator pedals to become entrapped.
The action affects six Toyota and Lexus models, dating back as far as the 2003 model year and including the popular RAV4 and 4Runner SUVs, to fix floor mats that can entrap pedals as well as interior panels and pads that can interfere with pedals.
In a letter to government regulators Thursday, Toyota laid out an extensive number of repairs that it will be required to make, some of which have not yet been developed. In the case of the Highlander and the Lexus RX, Toyota said that it would repair the defect by replacing a carpet trim panel near the accelerator.
The repairs to the Lexus GS models involve the replacement of a plastic pad embedded in the carpet that can catch the accelerator pedal. And on the 4Runner, RAV4 and Lexus LX, Toyota is still developing a fix but will probably have to modify the gas pedal and a replace all-weather floor mats.
Toyota has now issued nearly 10 million recalls for sudden acceleration alone since September 2009, when it first said that floor mats could interfere with the gas pedal.
Four months later, the company said it had also determined that sticking pedals could produce sudden acceleration.
In the last year, it has paid three federal fines totaling nearly $50 million for delaying recalls.
According to NHTSA, the new recalls were the result of an investigation it launched a year ago into the scope of Toyota's original floor mat recall. In a statement, NHTSA Administrator David Strickland said the regulator had reviewed more than 400,000 pages of Toyota documents.
"As a result of the agency's review, NHTSA asked Toyota to recall these additional vehicles," Strickland said. "Now that the company has done so, our case is closed."

Toyota spokesman Brian Lyons stopped short of guaranteeing this would be the last sudden acceleration recall, but he predicted that the latest recalls would significantly reduce consumer complaints.
"We're confident that we have properly addressed the concerns here," he said.
Yet the drawn-out nature of the recalls, which have swelled over time to incorporate far more cars and trucks than originally announced, has given many consumers pause.
"Either [Toyota's] investigators were incompetent or they just had their head in the sand," said Barbara Shepherd of Harbor Springs, Mich., who said her 2005 Highlander accelerated on its own while in reverse, leading to a crash that caused her spinal and brain injuries.
Although Toyota recalled some Highlanders in 2006 to address a sudden acceleration risk from pedal entrapment, Shepherd's vehicle was not included. As part of its latest recalls, Toyota said it would recall 397,000 Highlanders, as well as 372,000 Lexus RX SUVs.
That action would have included Shepherd's. She is suing the automaker.
Toyota's attempts to deal with sudden acceleration go back years, including a 2007 recall to address floor mat entrapment. And its 2009 floor mat recall, initiated after a San Diego crash that left four people dead and drew national attention to the issue, has been expanded three times since it was first announced — growing to 6.4 million vehicles from the original 3.8 million.
Clarence Ditlow, who heads the Center for Auto Safety, said his group continues to receive credible complaints about sudden acceleration, however, leading him to suspect there may be problems beyond floor mats and gas pedals.
"What are they going to blame next? They have done carpets and they have done pedals," he said.



Toyota will recall 1.13 million Corolla and Matrix cars for a flaw that U.S. regulators said may cause stalling "at any speed without warning." The recall affects vehicles from the 2005-2008 model years in the United States and Canada and follows at least three reported accidents linked to the defect.
The action adds to record recalls in the past year by Toyota, including more than 8 million vehicles worldwide for flaws related to unintended acceleration.
The recall also covers about 200,000 of General Motors' Pontiac Vibe hatchbacks, according to a statement from GM. Vibes and Matrixes were manufactured in a GM- Toyota joint venture in California.
- Bloomberg News
^ " CIVIL WAR HAS BEEN DECLARED "

Scion Akio Toyoda outlined this plan, this “Global Vision” in Tokyo. It’s a kind of reorganization, an effort to avoid being caught in the kind of trap that did General Motors in and allowed Toyota to pass it in global sales some three years ago.
Toyota doesn’t expect to let Volkswagen
AG pass it to become the world’s largest automaker – thus the
concentration on emerging markets. The Japanese automaker sold 60
percent of its output in industrialized nations last year. It expects to
have a 50/50 mix of sales to industrialized nations and emerging
markets by 2015. Bloomberg reports that Toyoda said the company could
sell 9 million vehicles per year by ’15.
Toyoda’s most important promise, though, is that his company “will build a global framework in which 1) the global headquarters will provide overall direction and furnish support for initiatives undertaken by the regional operations and 2) regional operations – the company’s customer interface – will decide on their own how best to serve their customers.”
It’s the strength of number 2 that will determine how well Toyota can recover from its quality and safety perception problems. If Toyota’s North American operations had been in charge of responding to unintended acceleration claims and the other problems that plagued the company here last year, the damage would have been less severe. Instead, Toyota Motor Corporation continued to call the shots from Tokyo, and it handled the crisis in a way consistent with its home market, where corporations have more power in relationship to the government, press and consumers than it has here.
The company’s operations here are called Toyota Motor Sales U.S.A., which means “sales and marketing.” That doesn’t entail its production, or any of the other functions that Toyota claims makes it as much an American operation as a Japanese one.
Most of Toyoda’s presentation centered on promises of continuous improvement and of contributing to communities while trying to exceed customer expectations. Its Global Vision even has a tagline: “Rewarded with a smile by exceeding your expectations.”
To wit: “Toyota will lead the way to the future of mobility,
enriching lives around the world with the safest and most responsible
ways of moving people. Through our commitment to quality, constant
innovation and respect for the planet, we aim to exceed expectations and
be rewarded with a smile. We will meet challenging goals by engaging
the talent and passion of people, who believe there is always a better
way.”
Touchy-feely platitudes aside, Toyota says it will launch “about 10 more” hybrid models by 2015, while continuing to develop a full range of plug-in hybrids, pure electric vehicles and fuel cell powertrains, while continuing to improve conventional gasoline engine fuel economy. It will “position Lexus as a truly global premium brand” by offering a growing range of Lexus models in emerging markets, while expanding the Lexus sales network in established markets.
In North America and Europe, Toyota will “maximize productivity at existing plants and otherwise make the most of existing resources.” In other words, we’re not likely to get any new North American Toyota factories for a while, and may even lose some production.
Toyoda’s wish to revive passion in the company his grandfather built is addressed under “product appeal.” To “create great cars,” Toyota will “greatly improve the design and feel of Toyota models and make way for the leading role of localization in vehicle production.” Toyota will “offer genuinely exciting models that meet the needs of each market.”
Because Toyota first needs to restore confidence in a model lineup whose key attributes have been safety, reliability, efficiency and environmental responsibility, I’d suspect bland, competent sedans and hybrids will take precedence over the sports cars that Toyoda so much wants to build.


TOKYO — Despite being mired in recalls and inquiries into its safety record, Toyota roared back to a profit in the fiscal year that just ended and forecast on Tuesday a further increase in earnings.
“I wanted to do anything to avoid a third straight year in the red,” Akio Toyoda, president of Toyota, said on Tuesday.
Toyota had a particularly strong performance in the three months through March — the period when the Japanese automaker recalled millions of cars and was under the intense scrutiny of consumers and governments around the world.
Profit for the three months was 112 billion yen ($1.2 billion), in contrast to a 766 billion yen loss the year before, as the automaker slashed costs and introduced aggressive sales incentives that lured customers back to its showrooms.
Quarterly revenue jumped to 5.28 trillion yen, from 3.54 trillion yen the previous year, when car sales slumped in the middle of the global financial crisis. Revenues showed an especially strong rebound in the Chinese market and in the United States, while sales in Europe and Japan continued to slump.
In March, global sales rose 26 percent from the previous year, partly because of generous incentives offered in the United States, while global production surged 80 percent.
“After taking over amid a storm, I wanted to do anything to avoid a third straight year in the red,” Akio Toyoda, president of Toyota, said after the earnings announcement.
“These results follow tough and anguishing decisions” on the part of Toyota’s management, he said, referring to the automaker’s dismissal of workers both in Japan and overseas amid companywide cost cuts.
Toyota estimated that its profit would rise to 310 billion yen ($3.34 billion) in the year that will end in March 2011. It expects to sell 7.29 million units, or 53,000 more than it sold this year, the automaker said. Toyota also announced a cash dividend for the full fiscal year of 45 yen a share.
For the business year that just ended, net income rebounded to 209.4 billion yen ($2.25 billion), from a loss of 437 billion yen the previous year.
“We’re still in a storm — there’s been no change on that front,” Mr. Toyoda said. “But from the storm, we’ve begun to see glimpses of sunny but faraway skies,” he said. “I feel that we’re starting to approach safer waters.”
Still, the automaker faces tough challenges ahead. It has come under renewed scrutiny in the United States, where the National Highway Traffic Safety Administration opened yet another inquiry Monday into the company’s handling of potentially dangerous problems.
The agency said it was investigating whether Toyota had waited too long to inform the agency of steering-relay rod defects in Hilux trucks after a 2004 recall in Japan for the same flaw. Automakers have five business days to report safety flaws to regulators under American law.
Toyota sells the Tacoma truck, similar to the Hilux model, in the United States. At that time, Toyota told regulators that the defect was in vehicles sold only in Japan and the company had not received similar information in the United States, the agency said. In 2005, Toyota told the agency that the defect was indeed in models sold in the United States and conducted a recall.
The Transportation Department is also looking through 500,000 pages of documents to determine whether to levy additional fines against the Japanese carmaker, a process that could take months.
Toyota has recalled more than nine million vehicles worldwide for faulty accelerator pedals and other problems that have tarnished the company’s reputation for making safe and reliable cars.
Toyota also faces multiple shareholder lawsuits, as well as consumer lawsuits claiming injuries or deaths caused by sudden acceleration incidents in Toyota vehicles.
In April, Toyota agreed to pay a $16.4 million fine imposed by the Transportation Department, the largest allowed by American law, which charged that the company had hidden information about one of the pedal-related recalls.
Toyota has not admitted fault. But it faces the possibility of at least two more such fines, although it could be several months before action is taken, the transportation secretary, Ray LaHood, said on Monday in Japan after a visit to Toyota’s headquarters in Toyota City.
Last month, Moody’s Investors Service cut Toyota’s credit rating, warning that the effects of recent recalls and a still-sluggish economy would weigh on the automaker’s bottom line for some time.
But Takahiko Ijichi, senior managing director at Toyota, suggested those fears were overblown. “The effects of the recall have been smaller than we’d expected,” Mr. Ijichi said. The company has said it spent 100 billion yen on recall-related measures, and lost 70 billion yen to 80 billion yen in sales during the year that ended March 31.
Mr. LaHood said Monday that he sensed a change of attitude at Toyota since February, when Mr. Toyoda solemnly faced questions before a Congressional panel and spoke with Toyota dealers, choking back tears.
The automaker, which faced “very, very serious credibility problems” after the crisis, has changed gears, while Mr. Toyoda has “listened and paid attention,” Mr. LaHood said.





DO YOU DRIVE A TOYOTA CORROLA ?...OH ...NOOOO ! :

THE DEATH OF TOYOTA :
WASHINGTON — Under blistering criticism, Toyota President Akio Toyoda personally and repeatedly apologized to Congress and millions of anxious American car-owners Wednesday for deadly defects in popular models produced by his Japanese company. But angry lawmakers forcefully declared it was hardly enough.
"Where is the remorse?" scolded Rep. Marcy Kaptur, D-Ohio. And Republican John Mica of Florida held aloft what he called an "absolutely appalling" Toyota report bragging of defusing a safety investigation.
Of Toyoda's apology, Kaptur said, "I do not think it reflects significant remorse for those who have died." Federal safety officials have received reports linking 34 deaths in the United States to safety defects in Toyota cars and trucks over the past decade.
"I extend my sincerest condolences to them from the bottom of my heart," responded Toyoda, grandson of the founder of the world's largest auto company. "I'm deeply sorry for any accident that Toyota drivers have experienced."
But what's most important to American drivers — and what lawmakers pressed Toyoda and a top aide to provide — was a better explanation for slow actions to deal with the defects and believable assurances the problems that led to sudden unintended accelerations will be fixed. Toyoda said those changes are being made nearly around the clock, but he repeated the company's insistence that there is no link to the cars' electronic systems.
Many drivers filing complaints with Toyota and the government say their acceleration problems had nothing to do with floor mat interference or sticky gas pedals — the culprits the company is pointing to. Outside experts have suggested electronic problems.
Toyota has recalled 8.5 million vehicles, more than 6 million of them in the United States, mostly to fix problems with floor mats trapping gas pedals or with pedals getting stuck. Toyoda said great strides were being taken by his company to put "safety first" and it was working hard to refit the millions of cars and trucks that have been recalled.
^ THE PEDALS ARE NOT THE PROBLEM WITH TOYOTA...THE PROBLEM IS THE COMPANY AND IT'S CONTINUED EFFORT TO HIDE THE TRUTH THAT THEY ARE KNOWINGLY BUILDING AND SELLING JUNK CARS & TRUCKS.
The company also said Wednesday it will offer free at-home pickup of vehicles covered by the national safety recall, pay for customers' out-of-pocket transportation costs and provide drivers free rental cars during repairs. The deal was initially announced as part of an agreement between Toyota and New York state.
Toyoda also said that new systems to allow brakes to override gas pedals were being put on new models.
"Notwithstanding that, accidents actually happen," he told the House Oversight and Government Reform Committee, the second of three congressional panels examining Toyota's troubles.
Toyoda, 53, remained calm when some Democratic and Republican lawmakers scolded the company for the recalls and safety problems.
He stood firm on many points, including saying he was "absolutely confident" the causes of runaway acceleration were mechanical, and not a design flaw in the company's electronic throttle control system. Many safety experts and lawmakers have suggested that the electronics systems should not be ruled out.
Rep. Mica said it was an embarrassing day not only for Toyota but for U.S. safety regulators, whom a number of lawmakers said should have acted more quickly and forcefully.
Mica held up a copy of a July 2009 internal Toyota document boasting of a "win" for Toyota in striking a deal with the U.S. government for a more limited recall involving floor mats. The document said the agreement saved the company $100 million.
The internal presentation was addressed to Yoshimi Inaba, chief of Toyota Motor North America, who sat next to Toyoda at the witness table.
"It is inconsistent with the guiding principles of Toyota," Inaba told Mica.
Toyoda's testimony got off to an agreeable start, as he promised to tell the truth and gave an opening statement in clear, if heavily accented, English.
< THE TOYODA, OR TOYOPET WAS THE ACTUAL NAME OF THE CARS AT FIRST, UNTIL "TOYODA" WAS CHANGED VIA SOME JAPANESE MAGIC TO TOYOTA.
HOW CAN YOU TRUST A MAN WHO STARTS OUT,... LYING ABOUT HIS OWN NAME !!!
"My name is on every car. You have my personal commitment that Toyota will work vigorously and unceasingly to restore the trust of our customers," he said.
Committee members praised him for voluntarily venturing onto a potential minefield. Under intensifying grilling, Toyoda chose to answer all questions in Japanese. He brought a translator with him.
Although he answered every question put to him, many of the answers repeated company talking points. He did not offer any new company concessions beyond a general promise to be more vigilant, open in communications and responsive to calls for change.
Toyoda testified for a little over three hours.
Later, Toyoda met with a more receptive audience: a group of U.S. Toyoto dealers who have been in town lobbying members of Congress. "Words cannot express my gratitude," he said in English. "We need to rethink everything about our operation to regain customer confidence."
Shares of Toyota traded on the New York Stock Exchange rose steadily Wednesday as Toyoda testified, closing up 4 percent.
At the hearing, Rep. Paul Kanjorski, D-Pa., spoke of "injuries and the damages suffered by innocent Americans ... who like myself have grown up in an atmosphere that we had a great deal of faith in something that was stamped 'Made in Japan.'"
"It was of the highest reliability. You injured that thought process in the American public, and you will be called upon in our system to pay compensation for that," Kanjorski said.
And Rep. Elijah Cummings, D-Md., told the Toyota chief, "It's one thing to say you're sorry. It's another when it seems as if time after time there are pronouncements that problems are being addressed and over and over again it seems like they're not being addressed."
He asked why Americans "should pay hard-earned money on a Toyota in hard economic times."
< THE START OF TROUBLE AS TOYOTA STARTED TO IMPORT CARS TO AMERICA IN THE 1960'S... AFTER SEEING THE SUCCESS OF THE VW BEETLE. THE CARS WERE KNOWN AS "SEWING MACHINES" AS THAT WAS & STILL IS TOYOTA'S MAIN BUSINESS...YES, MARTHA,....TOYOTA DOSE BUILD SEWING MACHINES !! CAR PRODUCTION STARTED BY DECREE OF THE EMPEROR OF JAPAN, WHO FUNDED "TOYODA" TO BUILD CARS & TRUCKS DURING THE WAR WITH THE CHINESE.
"I sincerely regret that some people actually encountered accidents in their vehicles," said Toyoda.
In one pointed exchange, Rep. Brian Bilbray, R-Calif., asked Toyoda whether U.S. regulators should require automakers to report all defects throughout the globe. When Toyoda gave a lengthy response through his translator, promising to "minimize those troubles," Bilbray became flustered.
"In all fairness, I'd just like a yes or no," Bilbray said, pointing his finger at Toyoda. Toyoda quickly said through the translator that the company would "extend full cooperation." Bilbray shot back, "We'll take that as a yes."
Committee members did not spare federal safety regulators from their withering criticism.
Rep. Edolphus Towns, D-N.Y., the committee chairman, said the National Highway Traffic Safety Administration failed to follow through aggressively on thousands of complaints dating back a decade about sudden acceleration in Toyota vehicles.
NHTSA , which is part of the Transportation Department, "failed the taxpayers and Toyota failed their customers," Towns declared.
Towns asked Transportation Secretary Ray LaHood, who preceded Toyoda in the witness chair, a question on behalf all of Toyota owners and drivers: Are the cars safe to drive?
"We have listed every Toyota that's up for recall," LaHood said. "I want anybody who has one of those cars to take it to the dealer and make sure it gets fixed."
LaHood said the recalled vehicles posted on his department's Web site, http://www.dot.gov, "are not safe."
Rep. Darrell Issa of California, the leading Republican on the panel, waved a gas pedal before LaHood and complained that Toyota knew about problems of sticking gas pedals and improperly placed floor mats years ago and made some fixes on models sold in Japan but delayed addressing the problems on other cars, including some of its most popular models sold in the U.S., until just recently.

For almost a decade, the increasing sophistication and interconnectedness of the electronically-controlled devices and systems in passenger vehicles has offered the opportunity to collect and store ample data for post-crash accident investigation.
Since the late 1990’s, individuals have participated in DOT-sponsored workgroups with the aim of developing industry guidelines (e.g. IEEE & SAE) for and advising government rule-makers on EDR-related topics. Represented were the US and Canadian governments, EDR suppliers, universities, the insurance industry, and certain OEM’s, among them GM, Ford, DaimlerChrysler, VW, Honda and Toyota.
According to an August 2001 report from the workgroup, “The results of a NHTSA-sponsored engineering analysis show that EDR data can objectively report real-world crash data and therefore be a powerful investigative and research tool, by providing very useful information to crash reconstructionists and vehicle safety researchers. Due to significant limitations however, EDR data should always be used in conjunction with other data sources.”
The types of data that can be captured and stored are limited only by the available sensors, integration into a vehicle-communication protocol (i.e. CAN-BUS or Flex-Ray), software-design, computing power, and available memory. At the time of the NHTSA report (2001), GM’s EDRs were already capable of the following:
Capture: State of the driver’ belt, vehicle speed, engine RPM, “brake odoff,” and throttle position;
Transmit and Input: The driver seat belt switch signal is typically input into the SDM, while the remaining sensors are monitored by one or more other electronic modules that broadcast data according to a ”send on change” based design (e.g. a change in engine speed of more than 32 RPM, broadcasts the new RPM value on the serial bus).
Store, archive, update and recover: In airbag deployment or a near-deployment crashes, the last 5-seconds of data are stored in an EEPROM (recoverable with appropriate PC-based equipment.) This means, every second, the SDM takes the most recent sensor data values and stores them in a recirculating buffer (RAM), one storage location for each parameter for a total of 5-seconds. When the airbag sensing system “enables” on impact, buffer refreshing is suspended;
Certain 1999 models had this capability, and almost all GM vehicles were expected to add that capability over the next few years.
Compare where GM was in 1999, with the claims found by the L.A. Times on the Toyota website. Toyota’s EDR’s are capable of recording data including, among other things, brake pedal application and degree of application of the accelerator pedal.
On the side of reading data out of EDR’s, in 2000, the Robert Bosch Corporation developed their CDR (Crash Data Retrieval) unit. Many models by GM (1994), Ford (2001), Chrysler (2005) and Nissan (2007) have the capability for crash-event data to be stored in their proprietary EDR’s, and to be freely retrieved by licensed 3rd parties via a Bosch CDR unit.
While the Bosch CDR units can be freely purchased and used, and training and support is widely available through Bosch, in North America, Toyota takes a totally opposite posture. Toyota appears to engage in practices intended to limit access to the data recorded by Toyota’s EDRs.
Contrast the situation surrounding the OEM’s above with Toyota’s own answers to questions from the L.A. Times (edited for brevity). Given Toyota’s apparent lack of confidence in the software or electronics in its prototype crash analysis tool, one can not help but wonder if this is really due to the tool, or the production systems it was designed to analyze:
“Toyota does not yet have a commercially available EDR readout tool and currently has only one prototype readout tool in the U.S. Toyota performs EDR readouts for law enforcement under certain circumstances. We are also occasionally ordered by various courts to perform EDR readouts. A readout for law enforcement is a community service that Toyota performs. Toyota does not have the capacity to perform readouts using its one prototype tool in all cases.”
“Toyota’s EDR is capable of recording only the previous several seconds of activity before and/or a fraction of a second after a crash or near-crash situation.”
“Given the fact that the readout tool is a prototype and has not been validated, it is Toyota’s policy not to use EDR data in its investigations. However, Toyota has used the readout tool under certain circumstances.”
“EDR data ownership varies state by state. The prototype software used by Toyota to perform EDR readouts is proprietary, as is the case with all auto manufacturers. Toyota does not contend that the EDR readout data is proprietary. When a data retrieval tool is commercially available, any data retrieved will then as now be subject to applicable state law.”
“Federal regulators require Toyota and all other OEMs w/EDR equipped vehicles to make a data retrieval tool commercially available by 9/1/12. Toyota will, of course, comply with this requirement.”
Given the mature nature of EDR technology and the degree to which its competitors have made their EDR data available for 3rd-party download; the limited circumstances (e.g. court order) under which Toyota makes its single “prototype” device available, the way in which Toyota characterizes the software within as “unvalidated” and unreliable, and Toyota’s persistence in these actions despite the obvious conflict of interest (as the sole party that can release EDR data), one has to wonder what Toyota is hiding behind their black box.
What's more, the National Highway Traffic Safety Administration has conducted eight investigations into sudden-acceleration problems in Toyota vehicles over the last seven years, none of which identified a sticking pedal as a potential cause.
"The way the sudden-acceleration problems are occurring in reported incidents doesn't comport with how this sticky pedal is described," said Sean Kane, president of Safety Research & Strategies, a Rehoboth, Mass., auto safety consulting firm. "We know this recall is a red herring."
Sudden-acceleration events in Toyota and Lexus vehicles have been blamed for at least 19 fatalities and 815 vehicle crashes since 1999.
Toyota last fall blamed the episodes on floor mats that entrapped the gas pedals, leading to a massive recall. Then last week Toyota said sticking gas pedals were also causing sudden acceleration by not springing back into idle position, triggering another recall.
On Tuesday, the automaker stopped sales and production of eight models until it could remedy the problem.
Independent auto safety experts have been skeptical of Toyota's explanations, saying floor mats and sticky gas pedals can't fully explain the large number of complaints that have been mounting for the last decade, covering some of the most popular models in the company's lineup, including the Camry.
That argument was given more weight Friday when the manufacturer of the suspect pedals insisted its products had been unfairly blamed.
CTS Corp. of Elkhart, Ind., said in a statement that it had "deep concern that there is widespread confusion and incorrect information" about its products linked to the sudden-acceleration issue.
"The problem of sudden unintended acceleration has been reported to have existed in some Lexus vehicles and Toyota vehicles going back to 1999, when CTS did not even make this product for any customer," the company said.
There was more to come. In early February, Toyota managed to back over any remaining political goodwill it had when it voluntarily recalled more than 400,000 Prius and other hybrid cars — this time, to update software in the antilock brake system that could cause a glitch if the car traveled over a bumpy surface. The Lexus is Toyota's top-selling luxury model — bad enough — but the Prius is its darling, a car that demonstrated the company's ability to solve technical issues that kept other automakers from fielding gas-electric hybrids, at the same time clinching Toyota's green cred. Only last month at the Detroit Auto Show, executives described the Prius as the cornerstone of Toyota's future growth. Toyota planned to sell a million hybrids a year globally, most of them in North America.
As Toyota dithered, it lost hold of the wheel. Lawyers and politicians took charge. In Washington, Toyota executives are poised to replace bankers as populist targets before a congressional hearing. "Toyota drivers have gone from being customers of the company to being wards of the government," says Jim Cain, senior vice president of Quell Group, a marketing-communications firm in Detroit, and a former Ford media-relations executive. "It's absolutely the worst possible position to be in." Tort lawyers around the U.S. have filed class actions. SRS says it has identified 2,262 instances of unintended acceleration in Toyotas leading to at least 819 crashes and 26 deaths since 1999.
Jean Bookout couldn't control her revving car, even after she pulled the emergency brake. It slammed into an embankment beside an Oklahoma interstate, killing her best friend.
Bulent Ezal was about to park his car for lunch when it was propelled over a curb, plowed through two decorative fences and plunged over a 70-foot cliff beside the Pacific Ocean, killing his wife.
Guadalupe Alberto, on the way to the family convenience store, found herself racing at speeds of as much as 75 mph before she slammed her car into a tree. A witness said she appeared terrified as she flew by.
As the first congressional hearings on Toyota get underway Tuesday, one key question will be whether the automaker has fully diagnosed the causes of its runaway cars.The company says it has discovered the source of the problem in sticky pedals and interfering floor mats, and is fixing them in the millions of cars it has recalled.
But in each of those three fatal episodes, the car involved was a 2005 Toyota Camry, a model that the company has indicated is free of the acceleration defects: It has not been recalled for either the sticky pedal or the floor mat interference.
"This raises a huge red flag," said Clarence Ditlow, director of the Center for Auto Safety.
Suspicions
He
and other safety advocates have their own suspicions, aroused by a
history of glitchy behavior in the electronics that control Toyota's
engines.
"Many unintended accelerations do not appear to be explained by floor mats and sticky pedals," said Rep. Henry A. Waxman (D-Calif.), who is holding the Tuesday hearing on the recalls. "One of the key questions we will ask at the hearing is whether electronic defects could be responsible."
Toyota officials declined to comment on the cases because they are in litigation.
"We never want to see any injuries or fatalities in our vehicles regardless of the circumstances," spokesman Ed Lewis said, "and nothing is more important to us than the safety and reliability of the vehicles our customers drive."
Electronic throttle systems were introduced in Camrys in 2002, replacing the old mechanical connection between the accelerator pedal and the engine, and it is the operation of these sensors and other electronics that has been the focus of many industry watchdogs.
Last year, a study by Randy Whitfield, a Maryland researcher, showed that the portion of complaints filed with federal regulators against Toyotas involving "speed control" as much as tripled after the company installed electronic throttles.
Whitfield said his company, Quality Control Systems, which analyzes auto safety data, initiated the research on its own. It was first posted online in October 2008. A companion piece, published this month, was paid for by trial attorneys and victims' families.
Warning signs missed?
The
attorneys, victims' families and their consultants say several clues
suggest that engine electronics could cause Toyotas to malfunction.
For example, in 2002, the company issued a service bulletin to dealers warning that some Camrys "exhibit a surging" at speeds between 38 and 42 mph.
It called for revisions in the calibration of the "engine control module," the electronics that run the engine.
About the same time, the Camry owner's manual offered a warning that the installation of a mobile two-way radio system "could affect electronic systems" in the car, including the electronic throttle system.
And then in 2007, an investigation by federal regulators found that magnetic interference could cause an increase in engine speed in a Toyota Lexus ES 350.
In response to the suspicions, Toyota has said it has studied its electronics and found no defects.
"If you are looking for a needle in a haystack and you don't find it, it doesn't mean it wasn't there," said Antony Anderson, an electrical engineer who has specialized in electrical failure investigations.
Federal safety regulators, meanwhile, have repeatedly opted not to pursue deeper investigations.
When officials with the National Highway Traffic Safety Administration announced recently that they would review the potential electronics problems, they made clear their skepticism.
"This
is not a defect investigation, because the agency has no reason at this
point to believe there are safety defects in these systems," the NHTSA
said in a written announcement.

Drivers at fault?
Since
Toyota hasn't acknowledged any sudden acceleration defects in the '05
Camry, or in the '06 Camry, which is involved in another fatality, what
caused the acceleration may remain a mystery.
In court, manufacturers often blame alleged acceleration problems on the driver, attributing the acceleration to "pedal misapplication," or the driver accidentally hitting the accelerator instead of the brake.
In a 1989 report, the NHTSA asserted that drivers over 60 were far more likely than younger drivers to be involved in such an incident, suggesting that deteriorating reflexes are a contributing factor, too.
In each of the three fatal cases involving '05 Camrys, the driver was older than 70.
But the prolonged duration of the three fatal rides, as well as witness accounts, may make it more difficult to blame driver confusion.
Crashes caused by "pedal misapplication" often unfold in just moments -- before the driver has time to realize the mistake and avert trouble.
But the 2005 Camry cases lasted more than a moment.
'Terrified'
In
the Oklahoma case in September 2007, for example, the police report
notes that one of the Camry's rear tires left a skid mark of 150 feet,
apparently as Bookout, then 76, applied the emergency brake. Before
dying, her passenger told first responders that the car had sped out of
control, said Graham Esdale, the attorney representing plaintiffs in
the case.
Ezal, then 73, was braking as he entered the parking lot and had enough time to run over a curb and plow through two decorative fences before the Camry carrying the retired engineer and his wife went off the cliff.
In the Michigan case, Alberto, 77, was driving an estimated 75 mph on a street with a 25 mph speed limit on the way to work at her family's store.
"She had both hands on the steering wheel and her eyes were wide open like she was scared or, you know, terrified," a witness, Dante Hairston said in a sworn statement.
As for the question of the driver's age, statistics from the Insurance Institute for Highway Safety show that drivers between 70 and 75 years of age experience police-reported accidents at a slightly higher rate than their middle-aged peers on a per-mile basis. But they are roughly the same as drivers between 25 and 30 years old.
"Mrs. Alberto's accident cannot be explained in terms of what Toyota has offered so far with its claims of driver pedal misapplication, floor mats or sticky pedals," said the family's attorney, Edgar F. Heiskell. "The electronic throttle control took over the throttle."
Toyota, in an internal presentation in July 2009 at its Washington office, said it saved $100 million or more by negotiating an "equipment recall" of floor mats involving 55,000 Toyota Camry and Lexus ES350 vehicles in September 2007.
The savings are listed under the title, "Wins for Toyota — Safety Group." The document cites millions of dollars in other savings by delaying safety regulations, avoiding defect investigations and slowing down other industry requirements.
The documents could set off alarms in Congress over whether Toyota put profits ahead of customer safety and pushed regulators to narrow the scope of recalls. Two House committees are holding hearings this week on the Japanese automaker's recall of 8.5 million vehicles in recent months to deal with safety problems involving gas pedals, floor mats and brakes.
The world's largest automaker has been criticized for responding too slowly to complaints of sudden acceleration in its vehicles, threatening to undermine its reputation for quality and safety.
The documents were turned over to the House Oversight and Government Reform Committee and obtained by The Associated Press on Sunday. The presentation was first reported by The Detroit News.
Toyota said in a statement: "Our first priority is the safety of our customers and to conclude otherwise on the basis of one internal presentation is wrong. Our values have always been to put the customer first and ensure the highest levels of safety and quality."
Kurt Bardella, a spokesman for Rep. Darrell Issa, R-Calif., the top Republican on the Oversight Committee, said the documents raise questions on "whether Toyota was lobbying for less rigid actions from regulators to protect their bottom line."
Transportation Department spokeswoman Olivia Alair called the document "very telling. And that's why Secretary (Ray) LaHood has been saying we're going to hold Toyota's feet to the fire and make sure they do what's necessary to make their cars safe for the driving public."
The new documents show the financial benefit of delay. In the presentation, Toyota said a phase-in to new safety regulations for side air bags saved the company $124 million and 50,000 man hours. Delaying a rule for tougher door locks saved $11 million.
On defect regulations, the document boasts that Toyota "avoided investigation" on rusting Tacoma pickup trucks. The National Highway Traffic Safety Administration investigated the case in 2008 but closed it without finding a safety defect. Toyota agreed to buy back certain rusty pickups, inspect other and extend warranties.
The document lists seven "Wins for Toyota & Industry," including "favorable recall outcomes," "secured safety rulemaking favorable to Toyota" and "vehicles not in climate legislation." Another page lists "key safety issues," including "Sudden acceleration on ES/Camry, Tacoma, LS etc."
In one passage, the document says Toyota "negotiated 'equipment' recall on Camry/ES re SA; saved $100M+, w/ no defect found."
NHTSA had launched an investigation in March 2007 over allegations that floor mats were interfering with accelerator pedals. Toyota told the government a month later that there was "no possibility of the pedal interference with the all-weather floor mat if it's placed properly and secured."
By that August, the government had connected the problem to a dozen deaths and a survey of 600 Lexus owners discovered 10 percent reported sudden or unexpected acceleration. But the recall in September 2007 was limited to 55,000 Camry and ES350 vehicles to replace the floor mats.
The 10-page internal presentation was dated July 6, 2009, less than two months before a high-speed crash near San Diego killed a California highway patrol officer and his family and reignited concerns over sudden acceleration in Toyotas.
In October 2009, Toyota issued its largest-ever U.S. recall, involving about 4 million vehicles, over concerns of pedals getting stuck in floor mats.
The presentation lists Yoshi Inaba, Toyota's chief executive in North America, on its cover. Inaba is scheduled to testify before the House Energy and Commerce Committee on Wednesday, along with Toyota president Akio Toyoda and Jim Lentz, president of Toyota Motor Sales USA. The committee is also expected to hear from LaHood, NHTSA Administrator David Strickland and safety advocates.
The Oversight Committee is holding a hearing Tuesday with Lentz, LaHood and Strickland. A Senate committee is planning a March 2 hearing.
Toyota has said it will create an outside review of company operations, do a better job of responding to customer complaints and improve communication with federal officials.
Separately, the government said Sunday it was already investigating reports of sudden acceleration in Toyota vehicles when the nation's largest auto insurer shared complaints about the issue.
The Transportation Department released documents showing that in December 2003 it began investigating 39 complaints of sudden acceleration involving 2002-03 Toyota Camry sedans. That was about three months before State Farm shared with NHTSA complaints of sudden acceleration in 2003-04 Lexus ES300s and 2002-04 Camrys.
The document released by LaHood said the department had received allegations of 26 crashes and 4 injuries involving drivers complaining of their vehicles surging when backing up, pulling in and out of parking spaces and shifting gears.
Reports of deaths in the U.S. connected to sudden acceleration in Toyota vehicles have surged in recent weeks, with the toll of deaths allegedly attributed to the problem reaching 34 since 2000, according to new consumer data gathered by the U.S. government.
The automaker says it hurriedly announced last Thursday a planned recall of 2.3 million Toyotas, back to 2005 models, because the defect trend had picked up. "The quickness that this all came together is one reason why I don't have numbers" of complaints, the automaker's U.S. safety spokesman, John Hanson, says. "And why we don't have a fix."
The recall includes an unspecified number of 2009-10 Pontiac Vibes, designed and built by Toyota for General Motors' now- discontinued Pontiac brand. Vibe is similar to the Toyota Matrix that's part of the recall.
Toyota did not identify Vibe in its announcement of the recall. GM made no announcement, but confirmed Vibe is included.
GM spokesman Alan Adler says: "We do not typically do pre-recall announcements. We tend to wait until there is something that can be done," before notifying owners.
Hanson has said it could be weeks before Toyota determines a remedy and gets it approved by the National Highway Traffic Safety Administration (NHTSA).
Toyota says it has no direct reports of injuries or deaths . ( ? !!!!!) But the day Toyota announced the recall, ABC News broadcast a report, prepared before the recall announcement, linking the problem to four deaths (http://abcnews.go.com/blotter).
The car company says that the latest sticking-throttle recall is separate from one it announced in November. That one involved 4.3 million Toyota and Lexus models. Their gas pedals might get caught under floor mats and send the cars out of control.
That problem is linked to the death of off-duty California Highway Patrolman Mark Saylor and three family members Aug. 28.
"I think it's questionable" whether the two recalls are separate, says Jesse Toprak, vice president of industry trends for TrueCar.com, an auto-pricing and industry-tracking site.
Toyota says 1.7 million vehicles are affected by both recalls. Toprak notes that Toyota first identified the previous recall as a floor mat issue, then said the accelerator pedals themselves were partly at fault. Now, most vehicles in the sticking-throttle recall announced Thursday also are involved in the November recall.
"Their biggest error was not to do a deep dive into the issue last year," Toprak says.
Toyota says the potentially faulty pedals came from a CTS facility in Streetsville, Ontario. CTS has not returned calls asking for comment.
Toyota says drivers whose throttles stick open should shift into neutral, pull off the road and call a dealer. Dealers have been told to help on a "case-by-case basis," until Toyota can fix the problem.
Adler says GM dealers would do so, too. He says that no Vibe owners have reported the problem. Adler says the recall repairs will be made by GM's Buick and GMC dealers.
Toyota won't say how much leeway dealers have — whether, for example, they can install new pedal assemblies, or provide long-term loaner cars until there is a recall remedy.
Toyota says the problem appears to be due to premature wear of some mechanical parts in the CTS throttle assemblies. Hanson says that means new vehicles should be risk-free, at least long enough for Toyota to come up with a fix.
Throttle-pedal assemblies from Toyota's other supplier, Denso, are not all interchangeable, eliminating that as a quick-fix solution, Toyota says.
CTS also supplies throttle assemblies to Honda, Nissan and Mitsubishi. Those companies say their designs are different and pose no risk of sticking open.
Hanson says the first symptom of the latest throttle problem is when the gas pedal feels rough, instead of smooth, when the driver presses down. The next stage: The throttle pedal doesn't return promptly when the driver lets off. Finally, the throttle sticks open even after the driver's foot is removed.
Hanson says drivers should contact dealers if they experience the first step and not wait for the gas pedal to begin working sluggishly. "We don't want that vehicle on the road, and we want to keep that owner mobile. We'll do whatever we can on a case-by-case basis," Hanson says.
Toyota continues selling models involved in the recall, expecting that they work fine because they are new and the throttles don't seem to begin sticking until the vehicle ages, Hanson says.
SO,.....IF YOU OWN A TOYOTA....GET RID OF IT,...NOW !! DON'T TRY TO SELL IT AS ONLY AN IDIOT WOULD BUY A TOYOTA TODAY. JUST TAKE IT TO A SHOPPING MALL PARKING LOT AND HAVE YOUR FRIEND WITH THE 4x4 PICKUP RUN OVER IT A FEW TIMES, THEN CALL YOUR INSURANCE COMPANY AND TELL THEM YOUR CAR GOT TOTALED WHILE YOU WERE SHOPPING !!...
....& THEN GO BUY A CHEVY !
^ 2011 CHEVROLET CRUZE - ALREADY A BEST SELLING CAR WORLDWIDE !!
Congress: Mother of Lexus crash victims to testify at Toyota hearing
READ THE FULL STORY BELOW ...THIS IS REALLY HOW TOYOTA DEALS WITH THE JUNK THEY SELL YOU :
(CBS) By CBS News Investigative Unit Contributor Myron Levin


'The Saylor Family: Cleofe Saylor, Mahala Saylor and Mark Saylor in an undated photograph (Facebook).
Recently, Toyota Motor America recalled over 4 million of its Toyota brand and Lexus brand vehicles to stem a problem that's hung over the automaker's head for months.
Back in August, a family of four crashed in a Lexus ES350 after the driver noticed he couldn't get the car to slow down. With a floor mat stuck underneath the accelerator pedal, the car traveled out of control, through busy intersections under its own uncontrollable power.
Traveling at a rate of over 100 MPH, the car finally came to a stop after it bounded through an intersection at a dead-end road, swiped another car, crashed through a fence, jumped over a dirt berm and landed into a riverbed below. All four people died from the injuries sustained in the crash and the ensuing fire. The driver of the other vehicle escaped with minor injuries.
| 2007 - 2010 Toyota Camry |
| 2005 - 2010 Toyota Avalon |
| 2004 - 2009 Toyota Prius |
| 2005 - 2010 Toyota Tacoma |
| 2007 - 2010 Toyota Tundra |
| 2007 - 2010 Lexus ES350 |
| 2006 - 2010 Lexus IS250 |
| 2006 - 2010 Lexus IS350 |
Toyota's advice for owners of the above vehicles: Until the company sends you a letter asking you to come into the dealership, it is asking owners of specific Toyota and Lexus models to take out any removable driver’s floor mat and NOT replace it with any other floor mat.
The details of Toyota's safety advisory and recall are now known (view our story on the recall), with hopefully no further accidents. Toyota says the full scope of the recall, which includes the shaving of accelerator pedals and the installation of a brake override system in some models, could take a few months.
But, absent in the dry discussion of the recall are two critical things: the loss of a young family and the tragic fact that the entire thing could have been avoided.
On Their Way To Soccer Practice
Mark Saylor lived the kind of life most kids dream about. After a childhood playing sports and trading baseball cards, he grew up to join the Air Force, where he traveled the world, including a stint of two years in Okinawa, Japan. Eventually he moved to his final Air Force commission in Sacramento, achieving the rank of Sergeant E4. He was well regarded amongst his friends and fellow soldiers.
Saylor's life of service didn't stop with the Air Force, however. He joined the California Highway Patrol after the Air Force, serving for 20 years.
In California as a CHP, Saylor would go on to meet his wife to-be, Cleofe. Cleofe Lastrella, born in the Philippines but raised in the Midway Islands and San Francisco, was a smart and pretty young woman with a degree in biochemistry from UC Davis. In 1995, the two wed in Vallejo, California.
One year later they gave birth to their only daughter, Mahala, who took to her father's love of sports. She was an avid soccer player and loved playing with her friends. After graduating from St. John's Middle School earlier in the year, she was due to start high school in the fall.
The morning of August 28, 2009 started like any other for the Saylor family, save for the fact that it was a Friday. Officer Saylor started early like he normally did -- 5:30 a.m. -- with a brief break in the morning to take his car for service at Bob Baker Toyota/Lexus. He brought in his 2006 Lexus IS250 for a problem with the CD player and was given a loaner vehicle, a 2009 Lexus ES350. He left the dealership at 9:35 in the morning, returned to work at the California Highway Patrol Special Duties School and finished his shift at 2:00 p.m. It being Friday, he was looking forward to spending time with his family.
That afternoon Saylor returned home to the family's residence in Chula Vista, where he picked up his wife, daughter and brother-in-law (Cleofe's brother, Chris Lastrella). Officer John Concepcion, Saylor's close friend at the CHP, said the family usually spent Friday evenings at Mahala's soccer practice. They were on their way to such a practice on Friday afternoon when their Lexus experienced problems.
Chris Lastrella, riding in the back seat next to Mahala, called 911.
"The accelerator is stuck," he said to the operator. "We're approaching an intersection..."
Santee, California's intersection of SR 125 and Mission Gorge Road is one of the busiest intersections in San Diego County. The Saylors and Lastrella died only moments later.
An Avoidable Tragedy
Any tragedy of this sort leaves plenty of tough, unanswered questions. Chief among them is: why couldn't Mark Saylor get his car stopped? With the sort of rigorous training a California Highway Patrol officer goes through, there's little doubt that Saylor tried every possible option in his attempt to slow the car and save his family.
Toyota called the issue one of "pedal entrapment," brought about by the car's floor mat sticking under the pedal. The vehicle, on loan from Bob Baker Toyota/Lexus, actually had the wrong floor mat installed. It was an all-weather floor mat from a Lexus SUV, which -- given the angle of the ES350's floor and its distance to the bottom of the accelerator pedal -- caused the jamming. Saylor and his family were caught in the wrong place at the wrong time. It was a complete and utter tragedy.
Was it Toyota's fault? Was it the dealership's fault? It's tough to say, but we can be certain it wasn't Mark Saylor's fault.
When the news broke that the vehicle had the wrong floor mats in it, our hearts sank. Nobody double-checked it. Nobody from the dealership considered what might occur. But, how could they see the future, right? In a world of a thousand possibilities, it would be difficult for them to expect acceleration problems with any of their vehicles, let alone the Lexus they loaned Mark Saylor.
When the San Diego County Sheriff's Department Report No. 09056454.1
became public information last week, we learned that the very same car
that Mark Saylor drove on August 28 had been reported as having
unintended acceleration problems.
Earlier in the week the
Saylor family died, Frank Bernard and his wife picked up the very same
loaner vehicle -- a white Lexus ES350 with California dealer plate
6DRT323. In a police report, Bernard told the San Diego Sheriffs that
that as he was merging onto a freeway, he saw a truck nearby and
accelerated briskly to get in front of it. Once in front of the truck,
he let his foot off the accelerator. The vehicle "kept accelerating on
its own, to about 80-85 MPH."
Bernard said he stepped on the
brakes and tried to lift up on the accelerator with his right foot. He
got over to the shoulder, was able to slow the car to 50-60 MPH, but
was unable to stop the car's ignition (the Lexus has a push-button
start system that requires a three-second hold to turn off the car).
Trying everything he could, he eventually placed the car into neutral.
The engine "made a very loud, whining, racing sound" but the car
stopped.
He was safe.
Bernard noticed the floor mat had
become stuck under the accelerator pedal. After he cleared the mat, he
drove normally, although likely a little shaken.
When Bernard
returned the vehicle to Bob Baker Toyota/Lexus on the evening of August
25, he reported the problems to the receptionist.
"I think the mat caused it," he told the receptionist upon handing her the keys. "You need to tell someone."
Toyota's told dealers to attach recalled floor mats to seat frames on the driver's side of affected vehicles with self-locking zip ties to prevent them from snagging on gas pedals, causing unintended acceleration and then, fiery death. Yes, zip ties.
Toyota spokesman Brian Lyons told Automotive News: "We have reviewed with the National Highway Traffic Safety Administration what we're calling a semipermanent floor mat installation process, and we're providing these instructions to our dealers."
Lyons says the mats are to be secured to the driver's seat frame with "nylon self-locking wire ties," described as plastic straps that loop back into themselves and lock when pulled tight. In other words "zip ties."
Dealers also are to attach a label to the wire tie warning dealers and customers to ensure that the mat is secured with restraining straps and not to stack one mat over another.
Although we always knew either duct tape or zip ties would save us all from fiery death, but we'd love to see some proof in the way of the "mat installation process" from a Toyota dealership. Anyone out there have the instructions or can find them for us? Similarly, anyone have pictures of the "semipermanent" solution in action?

The
death of a Japanese Toyota engineer in January 2006 has now been
attributed to working too many hours according to an official ruling
this past month. The 45-year-old man, lead engineer on the Toyota Camry Hybrid, was reportedly working an average of 80 hours overtime
per month during the several months before his death from ischemic
heart disease. The official ruling allows his family to collect
benefits from his work insurance, and Toyota is saying they will work
to improve monitoring of the health of their workers. Let's hope they
mean it, because this occurence, known as "karoshi," has steadily
increased since the Health Ministry first recognized the phenomenon in
1987.
It's especially tough to see someone work themselves to death in a white-collar job as opposed to going out doing what they love. We're not saying engineers don't enjoy what they do, but it's a shame to see a life wasted creating a boring mid-size sedan that gets slightly better fuel economy. We imagine that somewhere, Eric Stromer is laying a single rose on his Camry Hybrid. - [Yahoo News]
![]() |
Despite recent reports citing a slight financial ascent,
newly installed Toyota president and CEO Akio Toyoda (pictured)
recently stated that his brand is "grasping for salvation" on its
return to profitability.
"Toyota has become too big and distant from its customers," the chief executive said.
In the U.S., the automaker's sales are down 13% in September from a year ago. Globally, sales are down 28% for the brand.







TOKYO–Two years before the fatal accident that prompted Toyota to warn 3.8 million American car owners to take out floor mats, Troy Johnson died in a crash also suspected of being caused by a floor mat jamming an accelerator.
Melodie Bohuchot, the widow, pleaded with Toyota Motor Corp. Thursday to act quickly to prevent any more accidents.
"I just want Toyota to fix the problem now. Don't wait,'' Bohuchot, 30, told The Associated Press in a telephone interview from Sacramento, Calif. "How many people have to die before they take this seriously?''
Earlier this week, Toyota informed the U.S. government it will be sending letters by first-class mail to owners of the best-selling Camry, the Prius hybrid and other models to remove floor mats on the driver's side and not replace them. It was the second time in a little over two years that Toyota has acknowledged problems with floor mats in the U.S.
Toyota said the gas pedal may get stuck when the floor mat is unsecured or incompatible, making it difficult to stop and potentially causing a crash that could result in serious injury or death.

Toyota has also distributed a statement of warning through the media and on its website. It expects to begin sending the letters in late October and complete the effort in December.
But Bohuchot was worried people may find out too late, and urged Toyota to get the word out immediately.
Toyota spokesman Paul Nolasco said it takes time to reach every customer. "There are a lot of customers involved. Our objective is to contact them as soon as possible," he said.
The latest recall – Toyota's biggest in the U.S. – followed a a high-speed crash in August involving a 2009 Lexus ES350, that killed California Highway Patrol Officer Mark Saylor, 45, his wife, 13-year-old daughter and brother-in-law.
Johnson, 39, was killed July 26, 2007 – the same day he got a job as a dispatcher for a taxi company, and appeared on track to turning his life around after years of drug problems and being in and out of jail on assault charges.
Johnson's Honda Accord was hit from behind on a highway near San Jose, California, by a 2007 Toyota Camry, whose accelerator had gotten jammed by a Toyota-supplied floor mat, according to court documents.
The Camry was speeding out-of-control at up to 190 km/h, and slammed into Johnson's vehicle, killing him instantly. The car burst into flames, burning his body beyond recognition, court records say.
Toyota recalled the floor mats at that time. Charges against the driver of the Camry were dropped. Bohuchot said she bore no ill feelings toward him.
Bohuchot sued Toyota in the Santa Clara County Superior Court in California, and reached a settlement with the world's biggest automaker in 2008. Bohuchot and her lawyers declined to disclose the amount.
Toyota declined comment on past litigation.
Last week, Toyota president Akio Toyoda apologized for the worries the floor mat problems were causing for those who had bought Toyota vehicles believing in their safety.
"Four precious lives have been lost," Toyoda told reporters in Tokyo of the August crash. "I offer my deepest condolences.''
Toyota says floor mats on the driver's side must be removed from the 2007-2010 model year Toyota Camry, 2005-2010 Toyota Avalon, 2004-2009 Toyota Prius, 2005-2010 Tacoma, 2007-2010 Toyota Tundra, 2007-2010 Lexus ES350 and 2006-2010 Lexus IS250/IS350.
Mohinder Mann, Bohuchot's attorney, said her client has nothing to gain by speaking out but was doing what she thought was the right thing.
Bohuchot said her three children – aged 8, 7, and 5 – still write letters to their father, attach them to balloons and let them go into the sky.
"He was a loving caring person. He was my best friend. He was a good
father," she said, her voice choking.
"He was good person...
" He didn't deserve to die.''
http://www.uslaw.com/library/Personal_Injury_Law/Deaths_Prompt_Recall_38_Million_Vehicles.php?item=596421
August 27, 2009 by Mark Ellis
Filed under Business News
In
a move that marks Japanese automaker Toyota’s very first plant closure,
either in Japan or abroad, the company has decided to shut down a
Fremont, California plant known as NUMMI. Toyota once ran the plant as
a joint venture with General Motors, but when GM had to pull out of the deal, Toyota decided that it could not afford to keep the plant open alone.
New United Motor Manufacturing Inc., which produces Toyota Corolla cars
and Tacoma pickups, will shut down in March 2010. According to Toyota,
which had previously vowed not to close down any of its plants, the
move came as an act of desperation after an extended period of poor
U.S. auto sales due to the economic crisis.
NUMMI’s shutdown marks the end of 5,400 jobs, to which Toyota paid $523
million in payroll and benefits. The situation comes at a time when
California, a state already suffering from a variety of problems of its
own, has had to deal with a staggering 11.9 percent unemployment rate.

TOYOTA LOST OVER $5 BILLION DOLLARS (USD) & IS EXPECTED TO POST A LARGER LOSS IN 2009.
By Cornelius Rahn and Kae Inoue - Bloomberg
Sept. 14 (Bloomberg) -- Toyota Motor Corp. said western European car sales for the industry may fall 10 percent next year without any extension of government stimulus programs.
Car sales in that region are “artificially inflated” this year, Tadashi Arashima, chief executive officer of Toyota Motor Europe, told reporters at a press meeting in Frankfurt today. “Next year, without any government incentives, they could be down another 10 percent.”
President Akio Toyoda narrowed Toyota’s loss forecast last month as government measures to spur car demand took effect. The U.S., Germany, Japan and China offered consumers credits and subsidies for trading in old cars as the industry’s worst slump in decades forced Chrysler LLC and General Motors Corp. into bankruptcy.
“We ask governments to take more of a ‘soft-landing approach’ rather than all of a sudden” ending incentives, Arashima said.
Toyota is struggling to return to profit as it forecasts a second straight loss this fiscal year. The Toyota City, Japan- based company expects a net loss of 450 billion yen ($4.95 billion) in the year ending in March, smaller than an earlier forecast of 550 billion yen. Toyota didn’t include the effect of government incentives in the earlier estimate.
The carmaker is “in the middle of a storm,” according to Toyoda, who plans to cut costs by at least 800 billion yen to help offset a decline in global vehicle sales this fiscal year.
Industry demand in Europe was 20.95 million vehicles last year, Toyota said.
“In eastern Europe, we see signs of recovery,” Arashima said. “But recovery will not be so brisk.” Reaching 2007 sales levels in the U.S. may take 3 to 5 years, Toyota said.
While Toyota’s plants in Turkey and the U.K. are running at as low as about 60 percent of capacity, and its French production facility operates as low as 80 percent, the company doesn’t “have any plans” for laying off employees in Europe, said Didier Leroy, European executive vice president.
By SARAH A. WEBSTER
FREE PRESS AUTOMOTIVE EDITOR
Is it just me, or do the troubles of Japanese automaker Toyota Motor Corp. seem more American every day?
Sales are down 34% this year. The automaker lost $4.8 billion in its last fiscal year. The company says it might not be profitable again until 2011. Toyota is now cost-cutting and confronting a list of problems that always seem to catch up with global companies that have been around for a while.
Aside from some troublesome brand problems with Lexus, outlined Sunday by Free Press auto critic Mark Phelan, the automaker is also facing a lawsuit that could be a public relations nightmare for the automaker.
CBS this weekend reported that a former Toyota attorney is accusing the automaker of illegally withholding evidence in hundreds of rollover death and injury cases, in a "ruthless conspiracy" to hide evidence of "its vehicles' structural shortcomings."
Toyota calls the accusations "inaccurate" and accuses the attorney of violating "his ethical and professional obligations."
But regardless of the truth, it's pesky stories like these that nibble away at a company's image over the long haul.
Toyota still has a lot of cash to fix its problems, and it was the No. 1 beneficiary of the cash-for-clunkers program. But the automaker's decision last week to close its assembly plant in California is probably not going to help its image matters.
Toyota said it would close its New United Motor Manufacturing Inc. plant in Fremont, Calif., in 2010, after General Motors decided to pull out of the 25-year-old joint venture as part of its broad reorganization plan. The NUMMI plant employs 4,500 UAW-represented autoworkers and an estimated 35,000 supplier and other spin-off jobs are expected to be indirectly impacted.
Check out the Detroit-like images emerging out of California in this Reuters report about Toyota's decision.
Images like this, combined with news stories accusing Toyota of bad conduct, might give many consumers, even Toyota loyalists, cause to shop around.
All in all, I'd say Toyota's slippage translates into a grand opportunity for Detroit's automakers in California.
California is the top auto-buying state in the country, largely because of its size and population. So if the Detroit Three are ever going to truly recover in the United States, picking up market share in the Golden State will be critical.
But Detroit's automakers have struggled mightily there for decades.
In many ways, that's the Detroit Three's own fault. They resisted regulatory changes there and too long lagged Japanese automakers in quality and fuel-efficiency.
While the facts have supported a positive shift in the Detroit Three's favor for some time, however, it's been more difficult to make consumers believe.
Given Toyota's stumbles, though, there seems to be an opportunity for the Detroit Three to take back some of the California pie.
Because, as Business Week recently mentioned in its automotive blog, Toyota's "growth days appear to be in the rearview mirror."


Jeremy Mayfield, NASCAR TOYOTA DRIVER ... has been slapped an indefinite suspension for his failure to pass a random drug test.
Mayfield drives #41 All Sport Toyota Camry in the Sprint Cup Series.
The officers of the NASCAR race officials report that Mayfield failed the drug test which was conducted as a routine surprise test at Richmond International Raceway last weekend. Jim Hunter, the NASCAR spokesman did not want to reveal what exactly was the banned substance for which he was banned. But he did confirm that it was not an offense related to alcohol. Hunter emphasised that, “There is no place for substance abuse in our sport.” On the part of Mayfield the followiwas released: “In my case, I believe that the combination of a prescribed medicine and an over the counter medicine reacted together and resulted in a positive drug test. My doctor and I are working with both Dr. David Black and NASCAR to resolve the matter.”
UPDATE :
MAYFIELD HAS BEEN PERMANENTLY BANNED FROM PARTICIPATING IN NASCAR FOR LIFE !